# OTB Billing Feedback Request Template

Subject: OTB Billing test review request

Hi,

Thanks again for taking a look at OTB Billing.

This is a test database and sandbox environment, so please feel free to:
- create test clients
- create services
- generate invoices
- record payments
- test exports and email functions
- try odd or edge-case workflows

What I am looking for most:
- anything confusing
- anything that feels slower or harder than QuickBooks
- missing bookkeeping/accounting information
- reports or exports you would expect to see
- field names or screens that feel unclear
- anything that looks risky from a bookkeeping standpoint

Suggested test flow:
1. Create a client
2. Create a service
3. Create an invoice
4. Send an invoice email
5. Record a payment
6. Export CSV / PDF / accounting package
7. Review revenue reporting
8. Try recurring billing / subscriptions if applicable

Please send feedback in any format that is easiest for you, but this structure is especially helpful:
- Date
- Area of app
- What you expected
- What happened instead
- Suggested improvement

Examples of useful feedback:
- "Invoice page should show client balance"
- "Payment screen needs clearer wording"
- "I expected a statement export"
- "This report is missing a field I need"

Support / feedback email:
- support@outsidethebox.top

Thanks — more eyes from people who know bookkeeping is exactly what helps make this useful.